![]() ![]() ![]() When my mom and dad started our company in 1949, they saved their customers money while giving the most personal service available. The longest (after myself) being here for 28 years, six members have been here for over 20 years and another six for over 10 years! Our experienced team is knowledgeable and committed to providing you with better experience. People ask me all the time how we can really have the lowest price. It would be hard if we did it alone, and that’s why we belong to two of the largest formal buying groups with thousands of companies like Ruby & Quiri across the country… When our company was started in 1949, we saved our customers money while giving the most personal service available. A lot has changed since then, but at Ruby & Quiri, you will still find that service and the lowest price.Īt R&Q, we have people that care. We have created an environment that is fun and rewarding for our team. ![]() In fact, the average length of service for our entire team of nearly 50 people is over 7 years. Six members have been here for over 20 years and another six for over 10 years! Our experienced team is knowledgeable and committed to providing you with a better experience. People ask us all the time how we can really have the lowest price. It would be hard if we did it alone, and that’s why we belong to two of the largest formal buying groups with thousands of companies like Ruby & Quiri across the country. Collectively, we use our multi-billion dollar buying power to negotiate pricing comparable to the national chains.The Customer Service Representative attracts potential customers by answering product and service questions suggesting information about other products and services, process sales orders, sets up service calls, order parts, and fulfill customer needs to ensure customer satisfaction. At Service our goal is to exceed the guests expectations as it is the core philosophy at Ruby & Quiri. Providing our guests with exceptional service is something that every member of our team believes in. Handle complaints, provide appropriate solutions and alternatives and follow up to ensure solution.Įnter Sales, process customer accounts, and schedule.Open and maintain customer accounts by recording account information.We follow up with guests daily to ask them about their experience with various aspects of our store, to make sure there aren't any issues that need to be resolved.Entering service calls for both Appliances and Furniture.Provide accurate, valid and complete information by using the right methods/tools. ![]()
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